Protect Yourself from Phone Fraud

We have received reports of phone scammers targeting credit union members for financial information. This is a trend affecting credit unions around the region. These scammers are utilizing sophisticated technology to mask their identity and display the caller ID as Michigan One Community Credit Union.

Michigan One Community Credit Union will NEVER ask for your complete account number, PIN, CVV code, or full social security number in a text or email. If you receive a message asking for that kind of information, do not engage!

If you receive a suspicious call claiming to be from Michigan One, we urge you to take immediate action:

  1. Hang Up: If you suspect a call is fraudulent, do not engage with the caller. Hang up immediately to protect yourself.
  2. Contact Us Directly: If you have any doubts about the authenticity of a call, please contact Michigan One Community Credit Union directly using the phone numbers listed on our official website, m1ccu.org. Our team is always available to assist you and verify any communications from us.

Remember, you can also verify our official phone numbers and office locations on our website to ensure that any communication you receive is legitimate.

Please be assured that the security of your personal and financial information is of paramount importance to us. We want to reassure you that Michigan One will never request sensitive information such as your debit card details over the phone.

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